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Spa Etiquette

Spa Arrival - Arriving late may make it necessary to limit the time for your treatment so the next guest is not delayed. Please arrive at The Spa reception ten minutes prior to your scheduled treatment time.

Spa Attire - We will provide you with spa attire including a choice of spa underwear, alternatively you may choose to wear your own. Choose what is most comfortable for you. Our therapists will always use draping techniques to respect your privacy.

Health Matters - Please communicate health conditions such as high blood pressure, allergies, pregnancy or any health-related concerns you may have when making your appointment. We do not recommend the consumption of alcohol before or directly after spa treatments.

Valuables - We provide a secure place for your personal items inside the spa suite; however, we do not accept liability for loss or damage. We recommend valuable items are stored inside the safe located in your hotel room or suite.

Cancellation Policy - The treatments you select are reserved especially for you. Guests will be charged a 100% cancellation fee for treatments cancelled less than six hours from the scheduled appointment time